Frequently Asked Questions

Everything you need to know about your VICE Design experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your exchange or refund process.

How do I care for my VICE Design apparel?

To preserve the quality of our premium fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.

How can I track my package?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.